ATM Surveillance

ATM>Connect - attacking ATM Fraud

Given their easy accessibility, ATMs are often exposed to a wide range of security threats. They are, as a result, an obvious target for criminals.

E>Connect created ATM>Connect with that widespread vulnerability in mind.

ATM>Connect users can review video and transactions instantly thanks to software that couples remotely accessible DVRs with Business Intelligence (BI) analytics. And audible alerts and alarms are triggered by any number of attacks. Attacks include card theft and skimming, fake pin pad overlays, credit card and debit card fraud, transaction reversals, shoulder surfing and pin interception.

With ATM>Connect security staff can retrieve video footage immediately from any point on the ATM IP network. This feature allows clients to focus on suspicious criminal activity and take action. ATM>Connect delivers information necessary for any police department to investigate the fraudulent use of cash and credit cards. The software, moreover, allows bank personnel to deal with genuine customer questions regarding cash withdrawal.

ATM>Connect users can resolve disputes rapidly by linking data with digital video images and by using text search engines focused on post-event analysis. By simply inputting search parameters to review video images, users can quickly settle customer queries regarding ATM transactions, whether the matter concerns one machine or any number of ATMs.

Combined, these features have consistently resulted in a sizeable return on investment (ROI) for ATM operators.