ATM Connect - Attacking Bank Fraud

Given their easy accessibility, ATMs are often exposed to a wide range of security threats. They are, as a result, an obvious target for criminals.

eConnect created ATM Connect with that widespread vulnerability in mind.

ATM Connect users can review video and transactions instantly with software that couples remotely accessible DVRs with Business Intelligence (BI) analytics. audible alerts and alarms are triggered by any number of attacks. Attacks include card theft and skimming, fake pin pad overlays, credit card and debit card fraud, transaction reversals, shoulder surfing and pin interception. The exception reporting provided to banks is state of the art deployed on the latest, user friendly graphical user interface (GUI).

With ATM Connect security staff can retrieve video footage immediately from any point on the ATM IP network. This feature allows clients to focus on suspicious criminal activity and take immediate action. ATM Connect delivers information necessary for any police department to investigate the fraudulent use of cash and credit cards. The software, allows bank personnel to focus on genuine customer questions regarding cash withdrawal, instead of fraud.

ATM Connect users can resolve disputes rapidly by linking data with digital video images and by using text search engines focused on post-event analysis. By simply inputting search parameters to review video images, users can quickly settle customer queries regarding ATM transactions, whether the matter concerns one machine or any number of ATMs.

Combined, these features have consistently resulted in a sizeable return on investment (ROI) for ATM operators.