Food & Beverage Loss Prevention
The restaurant industry is a hotbed for theft, embezzlement and fraud. It is no secret that cashiers, bartenders and other trusted employees commonly develop a knack for finding new ways to steal from their employers which creates an immediate need for tools to help combat this activity. eConnect has been successfully defending against this activity for 10 years now and as new scams make their way into the workplace, eConnect adds features to these tools to eliminate these scams.
eConnect's products allow management to observe and review operations by integrating video directly with point-of-sales terminal data, thus providing invaluable insight into company transactions and incidents.
With POS Connect you can see how your employees interact with customers and review video based on pre-defined triggers and queries. POS Connect applications allow companies to detect potential loss events like manager comps, voids, the tendering of large bills, and cash registers that remain open for long periods of time.
In addition to preventing losses, eConnect's POS Connect has a proven record of positively impacting a company’s human resource efficiency, cost of sales, and utility costs. Our customers have reported revenue increases that surpass 10 percent following the installation of the POS Connect system. This revenue increase is due, in part, to the deterrence of undercharging, unauthorized discounting, voids, and giving away food. But it is also a result of streamlined business operations that, for example, help clients determine the right time to add or reduce staff. At eConnect, we refer to this as Lost Profits Recovery.
POS Connect also utilizes permission levels allowing various degrees of access to data depending on the users rights. An owner of several restaurant franchises would have full access to surveillance at all locations but may decide to allow managers access solely at the location they supervise.
Return on Investment—Clear Results with EConnect
•Top-line revenue should increase 2 to 15 percent
•Human resource costs can be reduce by 3 to 5 percent
•A reduction of employee wrongdoings
•A reduction in the cost of maintaining and operating legacy systems
•Improves protection of employees and customers
•Facilitates the ability to improve management capabilities
State of the art exception reporting and fraud detection.