Retail Loss Prevention Training

Only employee theft surpasses improper employee training as the major source of business revenue loss to U.S. businesses, according to studies.

 

E>Connect software is ideal for the effective training of employees in the retail industry, integrating digital video surveillance with point-of-sale terminal data. The result is top-notch, video-centric Business Intelligence. By analyzing E>Connect data reports, managers easily identify common employee errors and use that data to improve training programs.

 

These customized data reports have shown to dramatically increase businesses return on investment.

 

With E>Connect, companies can set pre-determined triggers for potential loss incidents, loss events based on specific operational needs. These “events” are then charted in “exception reports.” Common triggers, for example, include manager comps, manager voids, tendering of large bills, and cash drawers remaining open for long periods of time.

 

E>Connect’s data mining capabilities allow users to quickly locate specific transactions by check number, employee number or revenue center. This goes a long way in solving customer or employee disputes involving suspicious cash transactions. Businesses can view live or archived video of employees via a web browser, which not only provides for training opportunities but also allows companies to identify methods to increase productivity and reduce revenue loss.

 

E>Connect provides both live and archived reports, which can be viewed from any browser with an Internet connection. Additionally, our open standards, web-based software can be integrated with digital surveillance cameras a business may already have installed.

 

Our software is used widely for training purposes by casinos, restaurants, and banks. E>Connect’s high-profile clients include Las Vegas Metro, MGM Mirage, Poker Palace, Shell Oil, Towbin Dodge, Clear Channel Communications, and HMS Host.